SaaS Service Desk — Delivery in the Cloud, Value on the Ground


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February 7th, 2013
18:00h Amsterdam/17:00h London alarm-clock-xxl

Is there anything new under the sun?

CA Nimsoft Service Desk provides a new paradigm for Service Management. It delivers essential, end-to-end Service Management in a powerful but flexible solution. The focus is less on the toolset and more on how that toolset helps the support organisation achieve its objectives.

Driven by the convergence of several trends in the IT Service Management market, the core principles of CA Nimsoft Service Desk include Software-as-a-Service (SaaS) delivery, easier implementation and maintenance, “pragmatic” ITIL, collaboration and lower total cost of ownership.

Join us for this webcast and find out how to get essential service desk capability and avoid costly and lengthy roll-out and customisation.

Driven by the convergence of several trends in the IT Service Management market, this webinar will discuss:
- the core principles of CA Nimsoft Service Desk
- Software-as-a-Service (SaaS) delivery
- tips on easier implementation and maintenance
- “pragmatic” ITIL, usability, collaboration and lower total cost of ownership.

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Speakers

Ian Power

Ian Power 
Senior Consultant at CA Technologies

Peter Hubbard

Peter Hubbard
Senior IT Service Managment Consultant at Pink Elephant